Transportation and Logistics


While I was in the Department of Defense, delivering defense articles always posed its unique challenges. This year with the continued increase in military to military support to foreign governments, maintaining visibility into that process remains a number one priority. In this day of increased emphasis on in-transit visibility, frustrated cargo should be a phenomena of the past. But, not so fast. Take a stroll through the aerial ports and down the docks and what do you see. Loads of material destined for places like Afghanistan waiting for transportation. You might ask, what’s the delay? Transportation and logistics professionals call it “frustrated” cargo. Or, equipment that doesn’t make it to the intended destination.
And boy is everyone frustrated. Of course, with each challenge, there is an opportunity. A process improvement opportunity using a toolkit of Lean Six Sigma ideas with a focus on value stream mapping, identification and analysis of root causes and perhaps even some improvement in writing skills to fill out incomplete labels. There is value in focusing on continuous process improvement particularly in documentation for equipment shipping. The customer will appreciate the attention to detail.

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